The latest overused term circulating among the media is “New Normal”. Everyone, in every field is looking for signs of what may emerge as post-pandemic patterns of behaviors, and particularly whether these behaviors are temporary or permanent – a new normal. This makes sense since long term adjustments in business models may have to be made, and so it is with airlines and their passengers (airline shorthand – pax) returning to flying. If you’ve done any amount of flying since the pandemic, it’s ...